Terms of Service (Public Offer)

Last updated: 2025-10-09

Definitions

  1. “Offer” — these Terms of Service.
  2. “Service” — the Smurfarium online platform (website) owned by the Provider and intended for the sale of Goods.
  3. “User” — any individual who has accepted this Offer.
  4. “Goods” — high-level game accounts listed on the Service.
  5. “Acceptance of the Offer” — payment via the Service; full and unconditional consent to these Terms.

Subject of the Offer

  1. The Provider delivers the Goods as selected and paid by the User; the User accepts and pays under these Terms.
  2. Smurfarium is an independent marketplace, not affiliated with publishers nor an official representative of any game or platform.

Payment and Delivery

  1. Price and parameters are set in the Service UI before payment.
  2. Payment: 100% prepayment via supported methods.
  3. Upon confirmation, the Goods (account credentials) are delivered automatically or within an agreed time frame.
  4. The User is responsible for data accuracy and access delivery address. In case of errors/discrepancies, delivery is deemed completed; no refund unless expressly stated.

Refunds and Cancellations

  1. No returns for Goods of proper quality. After successful delivery of access, the service is fully rendered; no refund.
  2. Refunds only if:
    • Total non-performance: paid Goods not delivered — 100% refund.
    • Partial performance: account not as described — Provider supplies missing parameters or refunds the proportional part.

Rights and Obligations

The Provider shall:

  • Deliver the Goods under these Terms.
  • Maintain the Service and provide support.
  • Not disclose personal data except as required by law or the Privacy Policy.

The User shall:

  • Read these Terms before acceptance.
  • Provide accurate data for delivery.
  • Use the Goods according to rules/policies of the respective games and platforms.

Liability and Force Majeure

  1. The Provider is not liable for the User’s subsequent use of the Goods, including deductions, bans, or other actions by platforms/publishers.
  2. Parties are released from liability under force-majeure circumstances.
  3. Force majeure: global Internet outages, platform failures, government actions, blocking of services, and other events beyond control.

Dispute Resolution

  1. Disputes are settled by negotiation; support contacts are available in the Service.
  2. Failing amicable settlement, disputes are resolved in court under applicable law.

Term

  1. These Terms take effect upon publication and remain until revoked by the Provider.
  2. Amendments take effect upon publication of a new version.
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